Business Success in the Remote Work Era: Tips for Boosting Efficiency and Productivity
Introduction These days, you don't have to work in an office to be successful. In fact, in some cases it...
Month: October 2022
Personalization and Analysis in the Customer Experience
Introduction The customer experience is changing. Companies now have access to a wealth of data that can be used to...
Maximize Productivity through Workforce Augmentation
Introduction Today, employees are using AI to augment their work. We're seeing AI-driven solutions that help teams in the office...
Sustainability: The Single Most Important Innovation To Make Our World Better And Improve All Lives
Introduction Our world is facing many challenges. Climate change, population growth and resource depletion are only a few of them....
Charting Customer Experience as a Competitive Advantage
Introduction Customer experience is a critical component of any organization's overall digital transformation strategy. It is no longer just about...
Why Data Is The Key To Better Execution And Strategic Decisions
Introduction Data is the key to better execution and strategic decisions. The world of data has evolved over the last...
The Importance of Cybersecurity for Businesses. No Matter How Big or Small, Every Business Is
Introduction To many people, cybersecurity is a word that conjures up images of hackers accessing sensitive information or the latest...
The Customer Experience Revolution: Business Transformation Through Data and Technology
Introduction Customer experience is no longer just a buzzword—it’s a business imperative. When customers can easily find the products and...
How We Streamlined Payment Processing at Orca
Introduction Orca is my online store. We sell handmade goods and help connect people who want to buy something special...
After-Action Review: Management Styles
Introduction At Upwork, we've been using a version of the OKR methodology to manage our work and evaluate our performance...